I find it interesting that, at this point, there is no "plan" for providing information on the qualifications of the people who are working as trainers at Crunch. Money aside, these people strain clients' cardiovascular, muscular and nervous systems; jack up heart rates and blood pressure, and strain joints and ligaments. Who are these people? I believe this is a fair question.
It's more than unfair. You're paying for "personal training", a program designed specifically for YOU. That's why you pay the premium unlike taking a free group class. Trainers have to conduct an assessment (stability, flexability, medical history, your goals, etc) before being able to design a fitness program geared for you. Doesn't sound like you're getting what you paid for.
Excellent idea. Insist on the trainer holding an international certification like NASM or ACE. Those trainers know how to do an assessment and put together a program design. If you work with a trainer who can't do that, you'll never get results. I would also want to know if a trainer has any specialty certifications like "older populations" or "pregnancy". Buyer beware!!
With the exception of a "treadmill class" I never understood the purpose of music in the cardio area. No one is listening and, if played too loud, it interferes with the member's personal music. Crunch could save some money by eliminating the sound system in the cardio area! Someone correct me if I'm wrong.
I couldn't agree more. It seems that there are all kind of incentives to get someone to join initially but none to keep them coming back. Crunch hurts their best customers (and in turn themselves) in this regard.
I find it interesting that, at this point, there is no "plan" for providing information on the qualifications of the people who are working as trainers at Crunch. Money aside, these people strain clients' cardiovascular, muscular and nervous systems; jack up heart rates and blood pressure, and strain joints and ligaments. Who are these people? I believe this is a fair question.
3 Have bios of all of the trainers at each location online - 6 months ago
It's more than unfair. You're paying for "personal training", a program designed specifically for YOU. That's why you pay the premium unlike taking a free group class. Trainers have to conduct an assessment (stability, flexability, medical history, your goals, etc) before being able to design a fitness program geared for you. Doesn't sound like you're getting what you paid for.
1 Give 1 extra PTsession every time you are give a new trainer - 6 months ago
Excellent idea. Insist on the trainer holding an international certification like NASM or ACE. Those trainers know how to do an assessment and put together a program design. If you work with a trainer who can't do that, you'll never get results. I would also want to know if a trainer has any specialty certifications like "older populations" or "pregnancy". Buyer beware!!
3 Have bios of all of the trainers at each location online - 6 months ago
With the exception of a "treadmill class" I never understood the purpose of music in the cardio area. No one is listening and, if played too loud, it interferes with the member's personal music. Crunch could save some money by eliminating the sound system in the cardio area! Someone correct me if I'm wrong.
0 Turn down the music by the treadmills so we can hear our own - 6 months ago
I couldn't agree more. It seems that there are all kind of incentives to get someone to join initially but none to keep them coming back. Crunch hurts their best customers (and in turn themselves) in this regard.
3 reduced rates for returning members - or at least no increas - 6 months ago